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Journal of Social, Management and Tourism Letter
JSMTL 2022, 7 pages - Article ID: JSMTL-2212272112834
Literature Review On Impact of Stress On The Health And Performance of Human Resources Of Banks
Faculty Of Management, University of Shomal, Amol, Iran
ABSTRACT
The current research was conducted with the aim of explaining the impact of stress on the health and performance of human resources of banks and identifying stress management strategies in the banking industry. To achieve the mentioned purpose, this study reviewed some important factors that can affect stress in the bank industry. The findings of the research showed that stress has an effect on the health of human resources with indicators such as headache, fatigue, mood swings, despair, digestive and weight problems, sleep problems, heart rate, etc. The aforementioned stress has an impact on human resource performance due to causes such as high workload, inappropriate work environment factors, work technical factors, interaction and communication, work responsibilities, lack of decisiveness of the manager, etc. Another finding of the research was that strategies such as employee assistance programs, employee counseling sessions, development and training programs, meditation and yoga, time management, stress management program, advertising activities, reward system, and motivational meetings, were used to manage stress. Individual and group activities should be subject to the opinion of top managers of the banking industry. The results of the research indicate that stress has an effect on the health of human resources for various reasons, which affect their performance. Therefore, to manage this effect, strategies should be designed and applied in the banking industry.