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Journal of Social, Management and Tourism Letter
JSMTL 2021, 16 pages - Article ID: JSMTL-2107122112369
The Impact Of IT Capability On Company Performance: The Mediating Role Of Business Process Management Capability And Supply Chain Integration Capability
Faculty Of Computer Engineering, Tabari Institute Of Higher Education, Babol, Iran
ABSTRACT
Nowadays, companies are looking to gain a competitive advantage in order to adapt to changing market conditions and compete with competitors so that they can survive in a turbulent environment and perform better. Rapid changes in information technology have profoundly affected the activities of businesses. In fact, the economic prosperity of countries, industries, and companies depend on the proper use of information technology. IT capability can be considered as a competitive advantage for the company and provide a basis for coping with rapid environmental changes. The research method is descriptive and survey and the data were collected through a questionnaire. In order to test the research hypotheses, 120 companies were examined. Data analysis was performed by modeling structural equations based on partial least squares. All research hypotheses were confirmed and the results showed that information technology capability has a positive effect on firm performance through two mediating variables: business process management capability and supply chain integration capability.
Nowadays, companies are looking to gain a competitive advantage in order to adapt to changing market conditions and compete with competitors so that they can survive in a turbulent environment and perform better. Rapid changes in information technology have profoundly affected the activities of businesses. In fact, the economic prosperity of countries, industries, and companies depend on the proper use of information technology. IT capability can be considered as a competitive advantage for the company and provide a basis for coping with rapid environmental changes. The research method is descriptive and survey and the data were collected through a questionnaire. In order to test the research hypotheses, 120 companies were examined. Data analysis was performed by modeling structural equations based on partial least squares. All research hypotheses were confirmed and the results showed that information technology capability has a positive effect on firm performance through two mediating variables: business process management capability and supply chain integration capability.
IT Capability; Business Process Management Capability; Supply Chain Integration Capability; Company Performance; Amol.