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Journal of Social, Management and Tourism Letter
JSMTL 2021, 11 pages - Article ID: JSMTL-2108072112379
The Impact of Information Technology on Knowledge Management in the Supply Chain
a School Of Mechanical Engineering, Sichuan University, China
b Faculty Of Engineering And Technology, Shomal University, Amol, Iran
ABSTRACT
Various advances in I.T. capabilities have changed the face of the industry rapidly over the past decade. Adopting and implementing information technology is one of the methods that applies a distinct competitive personality to companies and the supply chain. Embracing information technology and its efficient implementation can improve cooperation between supply chain members through the rapid transfer and distribution of accurate information and the use of information systems and increase supply chain efficiency. To better understand the issue, a look is taken at the importance and role of information in the supply chain and the supply chain characteristics with the information flow approach. Studies show the impact of information technology on improving accountability, distribution and transmission of information, chain efficiency and enhancing cooperation in both internal and external dimensions, preventing the effect of leather whipping and developing sales channels. Applications of information technology in supply chain management with two technology and information systems approaches are also critical. In addition, studies have shown that factors such as the size of the organization, success rate, uncertainty and pressure of other chain partners, etc., have a significant role in the acceptance of information technology. The use of knowledge management in the supply chain, lack of training for members, and lack of strategic planning significantly impact other barriers.